02/17/2010–Spasearch magazine is pleased to announce that Leisure
Works has received the coveted Spasearch 2010 Certified™ Retail Store
award—the only independent retail endorsement in the hot tub industry.
Proving their longtime commitment to excellence, Leisure Works has met
all the standards of the rigorous certification process.
Completely independent and based solely on merit, hot tub retailers
earn the Certified™ Retail Store status by demonstrating excellence on
every level, from employee training to consumer satisfaction. To maintain
complete impartiality, all results were verified by third-party auditors,
ensuring that this certification was won fairly and not influenced by
"This award is unprecedented in the hot tub industry," says David T. Wood,
editor-in-chief of Spasearch magazine. "For years hot tub retailers have
been asking for an independent endorsement program and we're happy to
expand the Certified™ customer satisfaction program to include them.
Leisure Works has long been an example to retailers in the industry and
now their accolades are no longer anecdotal, but proven through this
Consumers can take pride knowing they have a local hot tub business
based in Ann Arbor, Michigan rated among the best retailers in North
America. Retailers are evaluated based on audited results related to
sales, service, operations and customer satisfaction as well as random
About Spasearch magazine
Spasearch is a publication dedicated to helping consumers evaluate the
merits of hot tub and swim spa ownership. To support this effort we have
developed a collection of magazines, website and bulletin boards focused
exclusively on educating consumers about the spa industry.
For more information visit: spasearch.org.